Mopslik ships its products to almost all parts of India. Orders placed will be shipped within as soon as possible depending on stock availability and the response from third party shipping partners. We ship on all days except Sunday and National Holidays. 

Shipping Charges: A fixed shipping charge of Rs. 35 is applicable on all orders withing Delhi. Fixed shipping charges are Rs 45 for all products shipped withing the north zone of India and for the remainder of the country the shipping charges are fixed at Rs 65 per unit. (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer). Any applicable taxes will be charged , which can be checked during the process of checkout. There may be instances where we may charge a higher shipping charge if the items being shipped are large in size or are too heavy. The actual charges can be checked during the checkout process. We reserve the right to make changes in the shipping charges without any further notice.

 The shipping charge applicable per quantity of the product can be checked by entering your pin code details on the product pages and the total shipping charge applicable on the order will be the sum of the charges for all chargeable product(s) in your order as per the rules specified above. 

These shipping charges applicable are not refundable in the case of return/cancellation of the product or the order. 

The shipping charges can be modified by Mopslik at any point without prior intimation. The new charges would reflect on the in the checkout flow. 

Every once in a while, Mopslik brings out various offers in an attempt to satisfy customers. Various offers could be introduced for a limited span of time that enable free shipping of goods, subject to the fulfilment of the terms and conditions attached to the offer. 

Estimated Delivery Time: For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). However items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location.  These delivery times are an indication only and by no means are a commitment to deliver as the delivery depends on various circumstances.

The delivery date displayed while placing the order i.e. on the Product Details, Cart, Checkout and Order Confirmation page and in the order confirmation email are tentative. It may change once the order is shipped. Post shipment of the order, an Estimated Delivery Date will be displayed in the ‘Order Details’ under ‘My Account ‘ section which will help you to keep a track of the shipment status of your order. This feature may or may not be active on all times on the website. In an event this information is not available , you can get the tracking details by sending a whatsapp message to our customer service whatsapp number.

Mopslik ensures to provide a delightful customer experience by delivering the products as per the Estimated Delivery Date communicated as above, however, at times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which Mopslik is not liable and would request its users to cooperate as Mopslik continuously tries to avoid such instances. Also, Mopslik reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid. Refund will be processed to a mechanism as chosen by mopslik at the time of refund which may be a mobile wallet, UPI or any other service and not necessarily back to the source of payment.

Address Change: You can change the delivery address of your order only if the order is in Confirmed or Pending status and none of the item(s) purchased in the order are shipped. However, if there are any variations in the charges/taxes (if any) applied for the original delivery address used while placing the order v/s the delivery address to be updated, the request for updating the delivery address might not be accepted.

Hidden Charges (Sales tax, Octroi etc): You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra. 

International Locations: Currently we do not deliver to locations outside India 

Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.  This feature may or may not be active on all times on the website. In an event this information is not available , you can get the tracking details by sending a whatsapp message to our customer service whatsapp number.

Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery. 

Delivery will be possible only if the correct contact details are provided . If the courier partners are unable to deliver the goods due to non availability of contact person / number or due to incorrect address the refund shall be processed only when the product is delivered back to mopslik warehouse. In such an event any forward shipping charges will be deducted before processing the refund. The same rule is also applicable if the buyer refuses to accept the package.

Here are a few more important points related to shipping.

  1. After receiving every order we do a quality check on the merchandise and then ship as per your order and destination.
  2. The goods will be delivered within 3-7 working days from the date of dispatch for all deliveries within India.
  3. On dispatch we will send you a mail giving you the details of the courier service used.

Note : All orders are subject to product availability.

Shipping Time, Method and Process

  1. Product delivery process will be initiated once your payment verification is done form bank or payment gateways. If your payment is on hold form bank or payment gateway then we cannot process the order till the time we get confirmation.
  2. Shipping partner Estimate Around delivers to 7000 locations within the geographical boundary of India. The goods will be delivered within 2-7 working days from the date of dispatch for all deliveries within India.